Policies 

 

RETURNS & EXCHANGES:

All sales are final. 

Due to the intimate nature of our apparel, refunds, exhanges, or credits are not allowed. 

 

BALANCES:

Balance of Gowns are due when the apparel arrives in the store. Stock piece balances are due in 12 weeks of original purchase date. Outstanding Balances will incur a 10% interest fee. 

 

STORAGE:

Customers are welcome to keep their dresses in the store until wedding or event for free.

 

ALTERATIONS:

The cost of alterations is not incuded with dress purchase. Alterations are extra, however steaming and pressing is included.

 

Alteration fittings must be scheduled ahead of time, NO WALK INS. Call to make an appointment.

- Bridal fittings should be scheduled about 6 weeks before the wedding. 

- Bridesmaids fittings schedule about 4 weeks before the wedding.

- Prom and other event dresses should be scheduled about 4 weeks before the event. 

 

TUX RENTALS:

Tuxedos and Suits for wedding parties will be in the store the Thursday before the wedding. We encourage all grooms and groomsmen to stop in on Thursday to try on their tuxs so there is enough time to alter or exchange parts.